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Cancelation Policy

A cancellation charge of 50% of the total value of the stay applies for accommodation cancelled within:

  • 21 days or less prior to confirmed arrival date during high season (16/6/14 – 15/9/14)
  • 14 days or less prior to confirmed arrival date during mid season (12/5/14 - 15/6/14 and 16/9/14 - 5/10/14)
  • 7 days or less prior to confirmed arrival date during low season (26/4/14 - 11/5/14 and 6/10/14 - 31/10/14)
No-show, departure prior or arrival after the reserved dates results in 100% of total accommodation charges or remaining accommodation balance.

Bookings & Payments

  • All bookings to be secured by a 50% deposit upon confirmation (guarantee)
  • Group bookings (more than 3 rooms) to be secured by non-refundable 30% deposit
  • All remaining balances to be settled upon check out of the hotel.
  • Accounts can be settled by credit card or bank deposits.
  • Personal cheques not accepted
  • VISA, MASTERCARD and AMERICAN EXPRESS credit cards are accepted
  • Check-in Time: 14:00 pm / Check-out Time: 12:00 noon
  • Additional charges apply to early check-in / late check-out (50%)

Invoice Details

SANTORINI GRACE S.A.
Tax# [VAT] 998428676
HOTEL TOURISM ENTERPRISES
Tax office [DOY]: FAE PIRAEUS
Branch: Imerovigli, 84700, Santorini

IMPORTANT

Operators, if publicly showing hotel rates only, may not publicly undercut Grace Hotels’ rack rates. For reasons of safety and location, the hotel is unable to accept children under 14 years old. For further information and bookings kindly contact Ms. Georgia Pantazi at (+30) 22860 21300 or e-mail res.santorini@gracehotels.com

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