Terms and Conditions

A cancellation charge of 50% of the total value of the stay applies for accommodation cancelled within:

  • 21 days or less prior to confirmed arrival date during high season (01/06/17-30/09/17)
  • 14 days or less prior to confirmed arrival date during mid season (01/05/17-31/05/16 and 01/10/17-15/10/17)
  • 7 days or less prior to confirmed arrival date during low season (16/10/17-31/10/17)

No-show, cancellation less than 24 hours prior to arrival, departure prior to or arrival after the reserved dates results in 100% of total accommodation charges or remaining accommodation balance.

For Book in Advance bookings a 100% non-refundable deposit is required.

Bookings & Payments

  • All bookings to be secured by a 50% deposit upon confirmation (guarantee)
  • All Book in Advance bookings to be secured by a 100% non-refundable deposit upon confirmation. 
  • All remaining balances to be settled upon check out of the hotel.
  • Accounts can be settled by credit card or bank deposits.
  • Personal cheques not accepted
  • VISA, MASTERCARD and AMERICAN EXPRESS credit cards are accepted
  • Check-in Time: 14:30 pm / Check-out Time: 12:00 noon
  • Additional charges apply to early check-in / late check-out (50%)

Invoice Details

Tax# [VAT] 998428676
Tax office [DOY]: FAE PIRAEUS
Branch: Imerovigli, 84700, Santorini


For reasons of safety and location, the hotel is unable to accept children under 14 years old. For further information and bookings kindly contact Ms. Georgia Pantazi at (+30) 22860 21300 or e-mail res.santorini@gracehotels.com